0704-883-0675     |      dataprojectng@gmail.com

POSSESSION OF POOR COMMUNICATION SKILLS BY SECRETARIES WORKING IN GOVERNMENT ESTABLISHMENT

  • Project Research
  • 1-5 Chapters
  • Abstract : Available
  • Table of Content: Available
  • Reference Style: APA
  • Recommended for : Student Researchers
  • NGN 3000

ABSTRACT

This study was carried out to examine the possession of poor communication skills by secretaries working in government establishment using ministry of Works and Commerce and Industry as case study. To achieve this 3 research questions were formulated.  The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprise of all the secretaries of the selected Government establishments. In determining the sample size, the researcher purposively selected 40 respondents while 30 respondents were validated. Self-constructed and validated questionnaire was used for data collection. The collected and validated questionnaires were analyzed using frequency tables and percentage.

The result of the findings reveals that; Poor communication skill has a very negative effect on secretaries job performance; Educational Background, Poor knowledge on the use of modern communication gadgets, Inadequate availability of modern office gadgets,, Addiction to traditional communication pattern and Lack of training opportunities are the major causes of poor communication by secretaries; Communication gadgets required for the enhancement of secretaries communication skills includes, computers, fax machine, and many more.

Based on the findings,  the researcher recommends that all Government establishment their interest in replacing secretaries with linguist as this will result to massive unemployment rate for students or individuals who studied secretary. However these secretaries can be trained to the quality desired by the organization. Therefore relevant authorities of these establishment should ensure adequate training opportunities for their secretaries, this will enhance their communication skills and also their acquaintance with modern communication gadgets




FIND OTHER RELATED TOPICS


Related Project Materials

MEDIA COVERAGE AND PUBLIC PERCEPTION OF THE ENDBADGOVERNANCE PROTESTS IN NIGERIA

MEDIA COVERAGE AND PUBLIC PERCEPTION OF THE ENDBADGOVERNANCE PROTESTS IN NIGERIA.

Chapter One: Introduction

1.1 Background of t...

Read more
DOMESTIC RESOURCE MOBILISATION AND HEALTH OUTCOMES IN NIGERIA

ABSTRACT

The funding of healthcare in Nigeria has often been described as inadequate with budgetary allocation hardly exceeding 3 percent...

Read more
A STUDY INTO THE ISSUES, PROBLEMS AND PROSPECTS OF COMPUTERIZED AUDIT SYSTEMS

ABSTRACT

This research is on the challenges of cost benefit analysis in a computerized...

Read more
ORGANIZATIONAL CORE COMPETENCE AND COMPETITIVE ADVANTAGE

ABSTRACT

This study focused on the strategic role of core competencies on competitive advantage as applied by CIC...

Read more
IMPACT OF ONLINE FRAUD COMMITTED IN THE CAUSE OF RESERVATION IN THE HOSPITALITY INDUSTRY

ABSTRACT

A very common form of online fraud is the distribution of rogue security software. Intern...

Read more
LOCATIONAL FACTORS INFLUENCING THE MARKETING OF FINANCIAL SERVICE

ABSTRACT

Backs are established to make profit. Are these profit made at me expense of the customers? Or is it as a resul...

Read more
THE NEED FOR EFFECTIVE MANAGEMENT: AN EXAMINATION OF ORGANIZATIONAL POLICIES AND PROCEDURES (A CASE STUDY OF UNION BANK OF NIGERIA PLC)

ABSTRACT

In all business enterprise the need for effective management: an examination of organizational policies an...

Read more
EFFECT OF TEENAGE PREGNANCY ON EDUCATIONAL ATTAINMENT OF YOUTH IN EGOR LOCAL GOVERNMENT AREA

ABSTRACT

This issue of teenage pregnancy in our contemporary society has been considered an epidemic and endemic in natu...

Read more
CHILD MORTALITY IN ANCIENT ROME AND MODERN IBADAN

ABSTRACT

High records of occurrences of child mortality were documented in ancient Rome and in modern Ibadan. Available studies on ancien...

Read more
LANGUAGE AND CULTURE AS A TOOL OF IDENTIFYING PEOPLES TRIBE/ETHNIC GROUP IN NIGERIAN

ABSTRACT

Language and culture is a very important means of identifying someone’s tribe or ethnic...

Read more
Share this page with your friends




whatsapp